Best Practices

A chargeback is a reversal of a credit card transaction initiated by the cardholder’s bank, typically due to disputes such as fraud, non-receipt of goods, or dissatisfaction with a product or service. This process is designed to protect consumers but can have significant implications for merchants.

Mastercard chargeback reason codes are essential for understanding disputes and resolving them efficiently. Each code provides insights into why a chargeback occurred, whether due to fraud, authorization issues, or customer dissatisfaction. With a streamlined system introduced in 2016, Mastercard grouped codes under broader categories for clarity, though legacy codes still appear occasionally.

Chargebacks constantly challenge merchants, threatening revenue, reputation, and operations. These disputes occur when a customer contests a transaction, leading to the reversal of funds to the customer’s account. While chargebacks are designed to protect consumers, they often leave merchants vulnerable, particularly if disputes are mishandled or improperly addressed.

Anyone running a business knows Square—the go-to payment processor for quick, mobile-friendly payments. But as convenient as Square is, chargebacks can still wreak havoc on your revenue. So, what does Square chargeback protection really offer, and is it enough? Let’s dive in and explore how we might be able to assist at CB-Alert.

A quick Google search and a quick Reddit search reveal a shocking truth about Poshmark: Many scammers exist. Over the years, more and more scammers have flocked to Poshmark and have taken advantage of innocent buyers and or sellers. If you’ve dealt with fraud or are simply looking to learn more about scammers on Poshmark in 2024, you’ve come to the right place.

Is your adaptogen business facing revenue losses due to disputes and chargebacks? You’re not alone. At CB-Alert, we frequently assist adaptogen companies in minimizing chargebacks across their supply chains.

If you’re a merchant and you’re suspicious of whether or not a chargeback is legitimate or not, you’re not alone. We created the ultimate list for why most chargebacks occur after having over ten years of experience in the space.

Is your cannabis business losing revenue due to disputes and chargebacks? You’re not alone. At CB-Alert, we frequently work with cannabis companies to reduce their supply chain chargebacks.

Looking to reduce your retail chargebacks and find a partner that can help you scale? You’ve come to the right place.

Chargebacks present a significant hurdle for many retailers as they expand their operations. The manner in which retailers address these chargebacks can greatly influence their success within the retail sector.