The peptide industry is extremely profitable. However, many merchants in the industry struggle with chargebacks. At CB-ALERT, we have been helping peptide merchants manage their disputes and implement prevention strategies to protect their bottom line for years.
If you’re looking for chargeback prevention management for your peptide business, look no further than our CB-ALERT team.
Key Takeaways
- Detailed transaction records are crucial for prompt resolution of peptide chargebacks
- Maintaining customer satisfaction and clear communication helps prevent peptide chargebacks
- Becoming Legit Script certified can increase the trust in your company
- The peptide industry is under heavy scrutiny by many banks and processors
- CB-ALERT can assist you in lowering your chargebacks and setting you with preventative measures.
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Below, you’ll find the details we need to kickstart the process with CB-ALERT:
- Company name
- Official business address
- Descriptor for your merchant account
- Merchant account number issued by your payment processor
- Access to your sales system for refunds/alert resolutions on your behalf
- The more information you provide, the better we can help you fight chargebacks.
What Are Peptide Chargebacks?
Peptide chargebacks happen when a customer disputes a transaction involving peptides, claiming they didn’t make the purchase or didn’t receive the product. This can occur due to misunderstandings, fraud, or technical issues. They also occur when the customer is dissatisfied with the peptides provided.
Why Are They Costly?
The peptide chargebacks can be costly due to the potential loss of revenue and resources, as these are expensive products. When a chargeback occurs, you lose the initial sale amount and may also face additional fees and penalties from payment processors. Dealing with chargebacks requires time and effort to investigate the issue, gather evidence, and respond to the dispute, diverting your team’s focus from other important tasks.
How To Prevent Peptide Chargebacks
Prevent peptide chargebacks by implementing proactive strategies to address root causes efficiently.
Preventive measures can help peptide providers avoid chargebacks and protect their financial interests. Here are our quick tips for reducing chargebacks:
- Fraud Prevention Tools Stay sharp and ahead of the curve using tools like 3DS2 authentication, RDR, and chargeback alerts to outsmart fraudsters.
- Billing Descriptors: Ensure that your business name on financial statements is clear and unmistakable, like putting a bold sign on your shop for easy recognition.
- Partner with CB-ALERT: Team up with CB-ALERT, the experts dedicated to keeping fraudsters at bay. It’s like having a trusted ally by your side.
- Add an Extra Layer of Security: Prioritize customer authentication to shield against chargebacks and ensure each transaction is rock-solid, like adding an extra lock to your door.
- Deliver Exceptional Customer Care: Treat your customers like royalty. Swiftly address their questions and concerns for happier customers and fewer chargebacks.
- Extend a Helping Hand with Refunds: Offering a refund can be like extending an olive branch.
- Verify Customer Readiness: Before diving in, ensure your customers are financially prepared for your coaching services, like ensuring your team is ready for a big game.
- Keep Detailed Records: Think of your records as a keepsake of your coaching journey. Document every interaction – names, orders, and conversations. They’re your safety net in case of disputes.
- Scrutinize Every Transaction: Like checking IDs at the door, be cautious of orders from unfamiliar places or significantly higher amounts. Verify each one to keep chargebacks at bay.
Choose CB-ALERT
If you run a peptide business, you know that chargebacks and friendly fraud can ruin a company’s finances quickly.
If you partner with CB-ALERT, we can do the heavy lifting and free up the valuable time you spent fighting chargebacks so that you can manage your time and continue to grow.
We have two decades of experience in the space with an emphasis on medical ventures, and we know we can become a vital piece to the puzzle.
Below are some of the things we bring to the table at CB-ALERT:
- Ethoca and Verifi alerts
- 24/7 customer service
- Transparent pricing
- RDR
- Visa compelling evidence 3.0
- Gateway/CRM agnostic approach
Ready to stamp out fraud before it begins and inject your business with maximum profit? Fill out the application below.