Sweepstakes Chargeback Prevention Experts

With the recent updates with VIRP, tightening down on fraud has never been more important. Sweepstake chargebacks are currently a significant issue for nearly all merchants.

At CB-ALERT, we are experts in the sweepstakes industry, and we go back nearly two decades in the high-risk payment space with our sister company and understand the many problems within the industry.

Let’s break down everything you need to know about these types of chargebacks and explain why we’re a great partner.

Key Takeaways 

  • The sweepstakes industry is one of the heaviest fraud industries in 2024.
  • Implement strong fraud prevention measures to deter unauthorized payments.
  • Provide excellent customer service for quick resolution of disputes.
  • Utilize experienced professionals and advanced tools for efficient chargeback management.
  • Partner with CB-ALERT to significantly reduce your chargebacks

What Are Sweepstakes Chargebacks?

Unfortunately, sweepstakes chargebacks are rampant. These chargebacks occur when customers claim they didn’t authorize the payment or don’t recognize the charge on their statement. They can also happen if the participant feels misled or deceived about the sweepstakes’ terms and conditions.

Sometimes, individuals enter sweepstakes impulsively and later regret their decision, leading to chargebacks. Additionally, errors in processing payments or technical issues during transactions can result in unintended chargebacks.


Request Your Personal

Applying with CB-ALERT for your sweepstakes chargeback management is simple.

Below, you’ll find the details we need to kickstart the process with CB-ALERT:

  • Company name
  • Official business address
  • Descriptor for your merchant account
  • Merchant account number issued by your payment processor
  • Access to your sales system for refunds/alert resolutions on your behalf

The more comprehensive the information you provide, the sooner we can get you up and running to tackle those chargebacks head-on.

Why Do The Occur?

Sweepstakes chargebacks occur for a number of reasons, but the most typical reason is due to fraud. 

Why Partner With A Chargeback Management Company?

Partnering with a chargeback management company can offer valuable expertise and support when considering ways to enhance your sweepstake chargeback prevention strategies. Here’s why you should consider such a partnership:

Chargeback management companies understand each industry’s ins and outs and can identify chargeback patterns. 

At CB-ALERT, once we identify the cause of the chargebacks, we tailor a custom plan to significantly reduce your chargebacks and set you up with other preventative measures.

How To Prevent Sweepstake Chargebacks

To effectively prevent sweepstake chargebacks, you must address potential issues proactively before they escalate. 

  • Fraud Prevention Tools: Fraud prevention tools such as alerts and RDR are effective ways to deal with chargebacks in the sweepstakes field.
  • Billing Descriptors: Ensure that your business name on financial statements is clear and unmistakable, like putting a bold sign on your shop for easy recognition.
  • Partner with CB-ALERT: Partner with CB-ALERT, the experts dedicated to keeping fraudsters at bay. It’s like having a trusted ally by your side.
  • Add an Extra Layer of Security: Prioritize customer authentication to shield against chargebacks and ensure each transaction is rock-solid, like adding an extra lock to your door.
  • Deliver Exceptional Customer Care: Treat your customers like royalty. Swiftly address their questions and concerns for happier customers and fewer chargebacks.
  • Extend a Helping Hand with Refunds: Offering a refund can be like extending an olive branch. 
  • Verify Customer Readiness: Before diving in, ensure your customers are financially prepared for your coaching services, like ensuring your team is ready for a big game.
  • Keep Detailed Records: Think of your records as a keepsake of your coaching journey. Document every interaction – names, orders, and conversations. They’re your safety net in case of disputes.
  • Scrutinize Every Transaction: Like checking IDs at the door, be cautious of orders from unfamiliar places or significantly higher amounts. Verify each one to keep chargebacks at bay.

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