Delta 8/9 Chargeback Prevention

While the Delta 8/9 industry can be highly profitable, it has problems. Are you looking to set your disputes ablaze? You’ve come to the right place.

At CB-ALERT, we’ve been helping merchants deal with chargebacks for many years and greatly understand the industry.

What Are Delta 8 Chargebacks

Delta 8 Chargebacks occur when a customer contacts their credit card issuer to dispute a charge on their account.

This can happen for various reasons, such as claiming they didn’t receive the product, it wasn’t as described, or there was an unauthorized purchase. When a chargeback is initiated, the funds from the transaction are reversed, and you may incur additional fees.

Responding promptly to chargebacks is crucial by providing evidence that the transaction was legitimate. 

Request Your Personal

Why Do They Occur?

Chargebacks commonly occur when customers mistakenly dispute Delta 8 transactions. Here are the reasons behind these disputes:

  • Quality issues
  • The customer claims to never have received the product
  • The customer never authorized the transaction

Apply Today

At CB-ALERT, we make applying for your chargeback management services a breeze. We will need the following information to expedite the application process:

  • Company name
  • Registered business address
  • Merchant account descriptor
  • Merchant account number issued by your payment processor
  • Access to your sales system to provide refunds/resolve alerts for you

Preventing Delta 8 Chargebacks

To help you protect your business, consider the following tips:

Preventing high-ticket chargebacks is a must when looking to grow your company. Here are our top tips to preventing chargebacks:

  1. Deploy Advanced Fraud Prevention Tools: Incorporate robust tools such as 3DS2 authentication, RDR, and Ethoca/Verifi alerts.
  2. Ensure Recognizable Merchant Descriptor: Guarantee that your company’s descriptor name aligns with your online storefront name, facilitating easy customer recognition.
  3. Collaborate with CB-ALERT: Partner with CB-ALERT to proactively identify and prevent potential fraudsters before chargebacks occur, enhancing your overall risk management strategy.
  4. Clearly Communicate Transaction Details: To enhance customer understanding ensure transparent communication of transaction details, including the purchase price and associated fees.
  5. Consider Refunds as a Preventive Measure: Refunding is often a cost-effective alternative to navigating the complexities of chargebacks. It also increases the likelihood of retaining the customer.
  6. Provide 24/7 Customer Service: Offering round-the-clock customer support is pivotal in countering chargebacks. This accessibility allows for timely issue resolution, refunds, or dispute resolution before customers involve their banks.
  7. Utilize Clear and Concise Billing Descriptors: Guarantee that the billing descriptor on customers’ credit card statements is clear and easy to comprehend, minimizing the risk of chargebacks stemming from confusion.
  8. Maintain Accurate Records: Keep meticulous records of all transactions.
  9. Monitor and Promptly Address Chargebacks: Leverage chargeback alert systems to stay alert regarding disputes and address them promptly, preventing further escalation.
  10. Scrutinize Irregular Orders: Questioning irregular orders is crucial when preventing chargebacks.


Running a business dealing with high-ticket transactions can be challenging, especially when faced with the threat of chargebacks and friendly fraud that can swiftly impact finances. At CB-ALERT, we understand the stress and time-consuming nature of managing these issues firsthand.

By partnering with us, you can offload the heavy lifting of chargeback management, allowing you to reclaim valuable time to focus on growing your business. With over two decades of experience, specializing in high-volume and high-ticket ventures, we’re confident we can become an invaluable asset to your operations.

Here’s what you can expect from CB-ALERT:

  • Ethoca and Verifi alerts
  • 24/7 customer service support
  • Transparent pricing model
  • RDR (Representment Dispute Resolution)
  • Visa compelling evidence 3.0 expertise
  • Gateway/CRM agnostic approach

Let us handle the complexities of chargeback management so you can stay focused on what you do best – driving your business forward.

Request Your Personal

Scroll to Top