Mitigating COVID-19 Chargeback Risk

Preventing and reducing chargebacks is always a problem for merchants. Keeping your chargeback-to-transaction ratio below 1% is an ongoing problem as well. And keeping up with the potential problems is enough to keep anyone up at night. Now, to make matters worse, there’s a greater increase of chargeback risk during the COVID-19 pandemic than there was before the pandemic even started.

 

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