Merchants are being hit with more and more chargebacks thanks to the COVID-19 pandemic, which means a lot of new merchants are learning what a chargeback ratio is.
Chargeback ratios apply both to high-risk and low-risk merchants, although it’s the high-risk merchants who are more likely to get hit with them.
So if you want to know how to lower your number of chargebacks, you need to know what they are and how they work.