It’s the start of the new year, and we at CB-ALERT decided that we either needed to make some new year’s resolutions or some predictions. We tried making some resolutions and those lasted for about five minutes, so here are our predictions for 2021.
Our (Slightly Biased) Predictions for 2021 Read More »
The 2020 holiday shopping season may have been a bit bonkers for most of us, pandemic notwithstanding. There was a major uptick in ecommerce anyway — 8.3% higher than 2019 — so anyone who did ecommerce, subscriptions, or sold specialty items probably saw an increase.
It’s January. Why Should You Prepare for Holiday Shopping 2021? Read More »
On October 1, 2019, Visa changed their threshold levels on their two monitoring programs, the Visa Dispute Monitoring Program (VDMP) and the Visa Fraud Monitoring Program (VFMP), and it has had a major effect on merchants of all kinds when it comes handling chargebacks and fraud.
Recently we’ve been talking about CDRN by Verifi, a Visa owned company, and how it can help protect merchants against false and erroneous chargebacks. And you may have wondered whether Mastercard has a similar program.
Mastercard’s Ethoca Solution Helps Merchants Eliminate Chargebacks Read More »
With ecommerce sales on the rise this holiday season, there’s bound to be plenty of return fraud that follows. Whether it’s malicious, friendly, or family, there are things you can do to protect yourself and reduce the number of return fraud cases you have to deal with.
Getting Ready for Return-mageddon and Avoiding Return Fraud Read More »
As the year draws to a close, Digital Transactions has come up with the 10 Most Pressing Issues in E-Payments, and we were interested to see a few of our own hot-button issues making the list. Here are four of Digital Transactions’ e-payments issues we’re most concerned about, and why.
E-Payments’ Most Pressing Issues Read More »
E-commerce merchants have long dreaded chargebacks, especially the ones that result from friendly fraud and refund fraud. A customer lies about never having received their shipment, or they claim it arrived damaged, or it wasn’t the right item, and could they please get a replacement?
Beware Porch Piracy and Refund Fraud Read More »
If you’ve ever left the house without your wallet or purse, there’s a good chance you still had your mobile phone with you. Of course, you didn’t discover the problem until you arrived at the coffee shop or grocery store, reached for your credit card, and discovered that you had forgotten it.
Two-Thirds of US Merchants Accept Contactless Payments Read More »
One way for companies to reduce chargebacks is to prevent them from ever happening in the first place. Another way is just to fight every dispute that comes your way, regardless of size and amount. That’s because chargebacks count against your dispute ratio, and if you get enough of them, you’ll be placed in your card networks’ monitoring services which means you pay a higher percentage of all your transactions.
Pre-Dispute Resolution Solutions from Verifi Read More »
Honestly, credit card statements and bank statements can be some of the biggest sources of chargebacks, and can be a real pain for both merchants and banks. When a consumer doesn’t recognize a charge on their bank statement, they immediately call the bank and dispute the charge.
How to PREVENT Questions from Becoming Chargebacks Read More »
